How can we help?
Instant answers from our assistant, or browse the topics below.
Browse by topic
Shipping & Delivery
Returns & Refunds
Subscribe & Save
Ordering & Payment
Your Account
Products & Quality
Popular questions
Orders ship same day and arrive in 2–5 business days. You’ll receive a tracking number by email once your order ships.
Use your tracking number from the shipping email, or look your order up anytime with just your order number and email — no account needed.
Track your order →Manage everything yourself from your subscription dashboard — skip a delivery, change the frequency, or cancel outright. No cancellation fees, no phone call.
Manage subscription →Unopened products can be returned within 30 days of delivery for a full refund. Opened products can’t be returned for health and safety reasons.
Start a return →Contact us at orders@moorevitamins.com and we’ll make it right immediately — full refund or replacement, your choice.
Yes. Every product is sourced directly from the manufacturer and shipped through our authorized distribution partner — the same supply chain that stocks major retailers.
Looking for something else? See all FAQs
Still need a human?
Our assistant answers instantly, 24/7. For everything else, email us and a real person replies within one business day.